Texas Roadhouse Reviews

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General rating

2.1/5.0

Of the 45 reviewers, 9 (20%) recommend this store.

Customer reviews

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Spiraled downhill after Covid
During Covid Texas Roadhouse stopped offering peanuts and won't give you the bottle of country Bobs steak sauce. Now the bring you a very small condiment container of it. Oh but they leave their nasty Texas Roadhouse brand of steak sauce on the table! This is why I no longer eat there.

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June311

Reviewed on: Jun 23, 2023

Wait times are ridiculous
Sitting here at Texas Roadhouse and have been here for over 30 minutes waiting along with many others. Tables are open all over the restaurant but many people are standing and waiting. They just called us back and I asked to be accommodated at a back booth due to my handicapped sibling having problems eating and we were in the middle of the restaurant. I was told no that they didn't have enough servers - yet there were customers on the booths right next to the booth I asked about. What a joke!

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Antonio H.

Reviewed on: Jun 19, 2023

Nearly 2 hours
My wife and granddaughter were at the Wentzville Texas Roadhouse. It was nearly over and an hour and still didn't get our food. One manager came by and asked how our service and food was. I told him it's been over and hour and a half and we just got our food. He laughed and said I hope it's better next time. The restaurant wasn't busy the waitress said the cook lost the food Ticket.

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Leta.Harper

Reviewed on: Jun 14, 2023

Ordered prime rib for the first…
Ordered prime rib for the first time....I truly could only chew one piece enough to swallow.....the rest was worst than old chewing gum....the flavor was not good....too smokey tasting.....the juice was.....whatever......very disappointing for a $30.00 meal.....threw out over 60% of the meat.....I consider myself a great cook and this was truly bad.....ss...but just telling the truth.....

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Bernice884

Reviewed on: Jun 11, 2023

The facility is clean and comfortable
The facility is clean and comfortable. The staff is well-trained and clean and accommodating. The fish, ordered the 4-piece catfish with steak fries, was the lowest quality. It appeared to be minced, not even frozen fish stick quality. The manager said it was farm raised and not minced so if true, their supplier is sub-par and they are slicing thin and breading heavy so there is no taste in fish. The special sirloin was tough.

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Randy771

Reviewed on: Jun 09, 2023

Tasty !!!
Very good food & great atmosphere. The staff is very friendly and welcoming. The food is always made fresh and prepared to order. The Prime Rib is spectacular and tasty. The buns melt in your mouth !!! Never an issue or problem here. 5 ***** as always.

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Jerome

Reviewed on: Jun 05, 2023

Recommends this store!

This was the first and last time I will…
This was the first and last time I will go to a Texas Roadhouse restaurant. I went with a friend to the one located on Winchester Rd. in Boynton Beach, Fl. We ordered the onion blossom that did not taste good at all...Outback's are 100% better. We left most of it. The salad was okay..nothing special. The ribeye steaks were mostly fat and left more than we ate. The bill was $72.00 for the two of us...one alcoholic drink and one soda. The noise level was unbearable and when they sang happy birthday we had to hold our ears. Totally unacceptable for a restaurant to make that much noise and that alone would stop me from EVER going back. Really an unpleasant experience and definitely not worth the money they charged. The waiter was good although he was the one to suggest the ribeye steaks...ugh!

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Webb140

Reviewed on: Jun 04, 2023

No Shiner Bock Draft
Husband is upset they no longer offer the Shiner Bock draft beer. He said he mainly went there for that

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Ritthy602

Reviewed on: Jun 04, 2023

Love TR, but got a bad steak this time.
We always get TR. But Wow this time my mr was so overdone. We always get it to go and still always tip them. And really love there steaks but so disappointed this time.

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Barrett395

Reviewed on: May 29, 2023

Excellent Online Ordering Experience and Mouthwatering Food at Texas Roadhouse!
Title: Excellent Online Ordering Experience and Mouthwatering Food at Texas Roadhouse! Rating: (5/5) I recently had the pleasure of ordering from Texas Roadhouse using their online ordering system, and I must say, it was a delightful experience from start to finish. Not only was the process seamless and convenient, but the food itself was absolutely perfect, warm, and delicious. Texas Roadhouse has truly set the bar high for online food ordering! Placing my order online was a breeze. The website was user-friendly, with clear menus, enticing food descriptions, and mouthwatering images that made my decision-making process even more enjoyable. Navigating through the options and selecting my desired items was quick and efficient. The variety of choices was impressive, catering to a range of tastes and preferences. Upon arrival at Texas Roadhouse to pick up my order, I was greeted by friendly staff members who promptly attended to me. The pickup process was well-organized, ensuring minimal waiting time. The staff adhered to all safety protocols, creating a safe and comfortable environment. I appreciated their attention to detail and commitment to customer satisfaction. Now, let's talk about the food itself. As soon as I opened the containers, a tantalizing aroma wafted through the air, building anticipation for the first bite. I was delighted to find that every item was perfectly cooked, maintaining its warmth during transit. The flavors were exceptional, reflecting the Texas Roadhouse's commitment to quality ingredients and skilled preparation. Each bite was a burst of deliciousness that left me craving for more. I had the pleasure of sampling their renowned hand-cut steaks, and they were cooked to perfection, tender and juicy. The sides I chose, such as the loaded baked potato and seasoned vegetables, complemented the main dishes impeccably. The portion sizes were generous, ensuring that I was fully satisfied. What impressed me the most about Texas Roadhouse was the attention they paid to the small details. The packaging was sturdy and well-sealed, ensuring that the food arrived intact and without any spillage. The condiments, utensils, and napkins were all provided, making the whole experience hassle-free. In conclusion, my experience with Texas Roadhouse's online ordering system was outstanding. The convenience, efficiency, and warm, delicious food surpassed my expectations. I highly recommend giving their online ordering a try. Whether you're a fan of their mouthwatering steaks, finger-licking ribs, or delectable sides, Texas Roadhouse will leave you completely satisfied. This is definitely a place that I'll be ordering from again in the future!

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Debbie814

Reviewed on: May 29, 2023

Recommends this store!

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FAQs by the Kupn Community

Are there other similar companies to Texas Roadhouse that are less expensive or better?

Lillian399 Apr 24, 2022

Not that I have been too this restaurant had wonderful food

Clinton Dec 13, 2020

Yes there are other area restaurants which offer a similar menu Buffalo Roadhouse, Outback Steakhouse

Hughes144 Nov 17, 2020

Longhorn steakhouse - WAY better - the food is better, the menu choices better. People are great

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